I purchased my first set of Pods, used them according to the instructions on the box, yet, cotton socks, and cotton underwear came out with this gummy residue that I only noticed after the dryer had baked it on. I complained to Tide.
They apologized and sent me a coupon for more tide saying I needed to use the hottest water possible. (Box states "dissolves in all temperatures"). I tried the hottest setting of my front loading machine on my sheets: Same result - stuck together in various spots. I now throw the pod in a zippered separate bag and add it to the wash.
Now - at least - I have the gum just in the bag.
I do not want another courtesy coupon. I will not use the product again.
This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue. This person is overall dissatisfied with Tide. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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