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Summary of Tide Customer Service Calls

157 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:58 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Tide to Ask about:

Payments and Charges:

  • “Payment witheld”
  • “Haven't recieved coupons yet”
  • “Billing”

Product/ Service quality:

  • “Yall product broke me out.. And my hospital bill is high..”
  • “Bad quality”
  • “Product broken”

Account:

  • “Account access problem”

Cards:

  • “My tide card online no working”

Cancellation:

  • “I want to cancel”

Other:

  • “Purclean”
  • “Tide pods ruined all my branded clothes”
  • “Allergy question re: pods”

About Tide

Top 5 Tide Services

Deal

Top 5 Likes about Tide

Products until this inncodent, Product actually works well, Works ok besides glue-like residue, Product actually works quite well, Tide good for washing machine

Top 5 Dislikes about Tide

Ruined my clothing, Not keeping customer happy, Yoga aroma ad, Tide pods, Tide oxi

Summary

Tide is a company that produces and sells various laundry products. Tide is one of the oldest companies in the cleaning industry. Originally, Tide was just a brand name for laundry detergent, but later it turned into a huge company under the guidance of Procter and Gamble. It operates and sells products in almost every country around the world. Tide is a nationally – recognized company that has recently won a Chemical Landmark award. The company sells almost all types of laundry products: powders, bleaches, stain removers etc.

Tide reviews and complaints

Tide is ranked 8 out of 32 in Household Essentials category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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