Mahir A Fqr

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Verified Reviewer

Product complaint on laundry pods

I took a suit for dry cleaning at your store on gosling rd and research forest in spring, TX. It was damaged and I complained I was told the suit is old and cheap and that is why the lining got separated.

The manager at the store was very unprofessional and I reluctantly agreed to get a refund plus $100 and the store kept the suit. This was over 2 months ago and I still have not received the money which was supposed to be sent as a check to my home address. I called a month ago and was told I'll get the check in 2 wks!

Nothing so far!! I called today but no one responded and no one called back even though I'm sure they have my number or at least seen the miscall.

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Loss:
$400

Preferred solution: Full refund

User's recommendation: Better train your manager to be more sympathetic to customers when the store damages their belonging.

Nancy J Jue

Tide Pods are chalky outside covering

Opened new package of Pods and there is a chalky powder coating on all pods. Never had that before. Are they ok to use without leaving a stain on clothes?
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Sally M Chd

Suggestion for advertising

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Want my suggestion to be acted upon .. wanting to promote granular tide in the big box .. its great for front loader and top loaders and the box is not a problem to reuse or dispose of
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Pros:
  • Cleans beautifully

Preferred solution: More advertising of granular tide in the cardboard box

User's recommendation: Always recommend and have for years

MICHAEL H Hrq

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Verified Reviewer

TIDE PODS STICK

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Original review Sep 10, 2023
HI! I PREVIOUSLY BOUGHT TIDE PODS. I CURRENTLY HAVE 2 CONTAINERS OF THE 48 COUNTER - DOCONTAINER POWER PODS HYGEINIC CLEAN 10X - HEAVY DUTY - FREE & GENTLE. ALL OF THE PODS HAVE STUCK TOGETHER, ARE UNUSABLE AND ARE A TOTAL, LIQUID MESS. I WOULD LIKE A TOTAL REFUND.
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Loss:
$56

Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Stone Mountain, Georgia

Tide pods are putting holes in my cotton clothes my brand new jeans and shirt

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Tide pods are putting holes in my cotton clothes my brand new jeans and shirt
Tide pods are putting holes in my cotton clothes my brand new jeans and shirt - Image 2
Putting holes in my clothes after you see the white spots. Don't put Tide pods in a front loader. I can take pictures of a shirt I have but I don't have a receipt for it. It was a shirt given to me by my parents it's a Carhartt shirt with many holes in it.. now I'm afraid to put anything else in with Tide pods.
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Margie D Ldi

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Verified Reviewer

Tide stained my shirt

Detergent was poured into washer while clothes were in there. Blue tide was all over my new sweatshirt and when I tried to use stain remover and wash again still stained. I called customer service, and they told me that Thai does not have dye in the detergent. They essentially told me that the shirt couldve been stained from something else in the wash. Im certain it was tied because I can smell it and still smell it! Customer service offered me $1.50 coupon for my trouble today!
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Loss:
$40
Pros:
  • I always loved tide until now
Cons:
  • Stains clothes

Preferred solution: Full refund

User's recommendation: ??? No words

Anonymous
map-marker Tampa, Florida

Product complaint-exploding bottles

Having ordered Tide through Amazon, I have had 2 bottles explode in my laundry room all over the floor. Saved some from the second bottles. Not sure if its Tide or Amazons issue, but Tide is sending me a prepaid Visa card to reimburse me. I did complain to Amazon but have heard nothing yet. I cancelled my subscription for the product. Which bums me out because its a good deal. Thats it!
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Anonymous
map-marker Columbus, Ohio

We purchased a large Tide (104 pods) and each time we try to use them, they are all suck together, and when you pu;;; one out of the bunch, the one it is attached to leaks detergent all over.

The leakage causes detergent to spill all over the washer and wastes a pod each time we want to use one. We love your product, but bought the larger container to save money, and now we are loosing money by 50%
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User's recommendation: Consider buying the smaller size to avoid this.

VICTOR HUGO C

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Verified Reviewer

Washing machines to MAUI

I WAS WANTING TO KNOW HAS SOON tide WAS SENDING THE 53 FOOT TRAILERS TO MAUI. I HAVE SEEN THEM AT OTHER DISASTERS. I HAVE FAMILY THERE. MASHING MACHINE MIGHT SOUND TRIVIAL. BUT CLEAN CLOTHES FOR YOUR CHILDREN. GRAVITAS
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Preferred solution: SEE TIDE SENT WASHING MACHINES TO MAUI

Anonymous
map-marker Medway, Massachusetts

Original Tide STINKS!!!

My MOM used Tide and so did I until about 6 years ago. Since then I don't because the smell is so strong stinks up my entire house! It burns my eyes, nose and throat, and it makes me nauseous. I ended up throwing it out and know I use an environmentally safe free and clear laundry SOAP (not detergent!) that cleans just as well and doesn't STINK!!Use u
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User's recommendation: Use Ingredients Matter Laundry Soap from Target its a lot better!

Anonymous
map-marker Woodbridge, Ontario

I want to know what o x I means on your boxes like oxygen

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I enjoyed very much talking to the lady. That helped me with information about tide about oxytide. And I am very grateful that in my opinion. Tide is the very is the best detergent for washing soap. I mean, for washing clothes. I never had no complaint against tide. I only called in for information on what's the difference between tide and tide oxy? And she explained everything to me. So I'm very happy with everything. And she was very friendly and professional and God bless you off. Thank you for all your good products.
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Yousra Rdh

Not appropriate language. Disgusting.

I cannot believe Tide felt ot was ok to use a swear word in the tv commercial. The use of the word "suck" in a commercial. Not ok! You should be ashamed and stop airing that commercial.
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Preferred solution: Stop acting the commercial.

Nytageia G
map-marker Myrtle Beach, South Carolina

Love the product

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I am a single mother of a child that has a heart disease and he has sensitive skin but tide really do work well with him and me because I have sensitive skin as well. Cuz I really do like it it works for me
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User's recommendation: It is a little bit expensive but it is good to work with baby clothes and it smells really nice

Sinclaire Qmy

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Verified Reviewer
| map-marker Springfield, Oregon

Big bottles that are leaking at the cap of the spout

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I have carpal tunnel when I buy these bottles that's mainly because I can't keep lifting the bottles up of lg. bottle's laundry soap and I can't afford to get small bottles for every time I need to use them and this is my favorite kind in the world is the tide hygienic purple color bottle but when I lay it on my rack the way it's supposed to above my washer it tends to leak from the cap not every bottle I've ever bought has done that has only been in the last 3 months I would say I bought three bottles and only one of those three of the last three bottles sorry to say that the wrong way only one of them did not leave but when I called to complain customer service was very much understanding I'm grateful for that thank you

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User's recommendation: If your bottle starts to leak don't wait too long contact the first time you notice it because there could be several bottles that you buy from that same location and you won't know it if they're going to leak until you get home but at least the call center will be able to help figure everything out so you can get it taken care of.

Sinclaire Qmy

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Verified Reviewer
| map-marker Springfield, Oregon

Waiting on a gift card for some bottles that were leaking

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Just been having issues with the original mailman not delivering mail correctly so calling to check and see what the time frame was so that I can make sure I had gotten it as a right time and not have to report the mailman again for giving wrong mail to the wrong address like usual thank you and have a great day
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